Enjoy FREE SHIPPING on all orders in the US! A little something special from us at OTBT to you. Free shipping orders are sent out as UPS ground shipping on all orders within the United States. We do not ship to P.O. Boxes or APO addresses.


Ship Method Cost per Order:

Standard: UPS Ground delivery in 1-6 business days FREE!

Please use the guide below to estimate delivery times. A business day is considered to be Monday through Friday, excluding holidays. Orders are processed and shipped 1-2 business days after the order is placed.

shipping window


Don't love your purchase? Please see our Return & Exchange Policy page for details on how to send back your returns.


Additional Fees

1. If a delivery address needs to be changed after your order has shipped, a $15 redirect fee will be charged to your original payment method.
2. If a delivery is returned to sender due to an incorrect or invalid shipping address, or if the recipient was unavailable to receive the package during UPS's delivery attempts; a $10 return to sender fee per pair of shoes will be charged to your original payment method.


International Shipping

DHL International Shipping

Love OTBT shoes, but located outside of the US? No problem. We offer international shipping options through DHL for select countries. Shipping and return shipping fees apply. You may also be charged an additional Duty fee upon package arrival. 

My US International Shipping

Not listed in the countries available for shipping through DHL? We've collaborated with to be able to ship to over 225 countries. is an international mail forwarder that can provide you with your own private U.S. street address to receive mail and merchandise. They will then consolidate your items and ensure proper, timely delivery of your OTBT orders to your international address. Their shipping rates apply.

Visit to sign up or learn more.

Follow these two steps for international delivery:

  1. Get your own U.S. address in America at
  2. Use your new U.S. address, provided by, when placing your order with us.


Identity and Credit Card Verification

To ensure security for our customers, OTBT reserves the right to request identity verification via fax.
Shipping Rates
You can get the rates from You will not have to pay us any additional shipping charges.
Duties and Taxes will include these in their rates. Please visit for more details.