Shipping

Save on shipping with free shipping on orders over $100 in the contiguous US.

Free Standard Ground shipping on orders $100 or more (3-6 business days). Choose from faster UPS options during checkout.

 

Additional Fees

1. If a delivery address needs to be changed after your order has shipped, a $15 redirect fee will be charged to your original payment method.
2. If a delivery is returned to sender due to an incorrect or invalid shipping address, or if the recipient was unavailable to receive the package during UPS's delivery attempts; a $10 return to sender fee per pair of shoes will be charged to your original payment method.

 

International Shipping

DHL International Shipping

Love OTBT shoes, but located outside of the US? No problem. We offer international shipping options through DHL for select countries. Shipping and return shipping fees apply. You may also be charged an additional Duty fee upon package arrival. 

My US International Shipping

Not listed in the countries available for shipping through DHL? We've collaborated with MyUS.com to be able to ship to over 225 countries.

MyUS.com is an international mail forwarder that can provide you with your own private U.S. street address to receive mail and merchandise. They will then consolidate your items and ensure proper, timely delivery of your OTBT orders to your international address. Their shipping rates apply.

Visit MyUS.com to sign up or learn more.

Follow these two steps for international delivery:

  1. Get your own U.S. address in America at www.MyUS.com.
  2. Use your new U.S. address, provided by MyUS.com, when placing your order with us.

 

Identity and Credit Card Verification

To ensure security for our customers, OTBT reserves the right to request identity verification via fax.
Shipping Rates
You can get the rates from MyUS.com. You will not have to pay us any additional shipping charges.
Duties and Taxes
MyUS.com will include these in their rates. Please visit www.MyUS.com for more details.