Enjoy FREE SHIPPING & RETURNS on all orders in the US! A little something special from us at OTBT to you. Free shipping orders are sent out as UPS ground shipping on all orders within the United States. We do not ship to P.O. Boxes or APO addresses.
Standard: UPS Ground delivery in 3-7 business days FREE!
Please use the guide below to estimate delivery times. A business day is considered to be Monday through Friday, excluding holidays. Orders are processed and shipped 1-2 business days after the order is placed.
Don't love your purchase? Please see our Return & Exchange Policy page for details on how to send back your returns free of charge.
1. If a delivery address needs to be changed after your order has shipped, a $15 redirect fee will be charged to your original payment method.
2. If a delivery is returned to sender due to an incorrect or invalid shipping address, or if the recipient was unavailable to receive the package during UPS's delivery attempts; a $10 return to sender fee per pair of shoes will be charged to your original payment method.
DHL International Shipping
Love OTBT shoes, but located outside of the US? No problem. We offer international shipping options through DHL for select countries. Shipping and return shipping fees apply. You may also be charged an additional Duty fee upon package arrival.
My US International Shipping
Not listed in the countries available for shipping through DHL? We've collaborated with MyUS.com to be able to ship to over 225 countries.
MyUS.com is an international mail forwarder that can provide you with your own private U.S. street address to receive mail and merchandise. They will then consolidate your items and ensure proper, timely delivery of your OTBT orders to your international address. Their shipping rates apply.
Visit MyUS.com to sign up or learn more.
Follow these two steps for international delivery:
To ensure security for our customers, OTBT reserves the right to request identity verification via fax.
You can get the rates from MyUS.com. You will not have to pay us any additional shipping charges.
Duties and Taxes
MyUS.com will include these in their rates. Please visit www.MyUS.com for more details.